Thank you for choosing New Creature for your purchase. To ensure a smooth shopping experience, please review our shipping policy for details on order processing, shipping methods, and delivery expectations.

Order Processing:

• Orders are typically processed within [X] business days (excluding weekends and UK public holidays) after payment confirmation.

• Please make sure to provide accurate shipping and billing information to prevent any delays in processing your order.

Shipping Methods:

• We offer various shipping options for your convenience, and you can select your preferred method during the checkout process.

• The estimated delivery time is calculated from the date your order is shipped, not the date it is placed.

Shipping Rates:

• Shipping rates are based on the weight of your order and the chosen shipping method. You can view the shipping cost during the checkout process before finalizing your purchase.

UK Shipping:

• For orders within the UK, we offer standard and expedited shipping options.

• Standard shipping usually takes [X] business days.

• Expedited shipping generally takes [X] business days.

International Shipping:

• International shipping times may vary based on the destination and customs processing.

• Customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your shipment on our website or the courier's site.